Privacy Policy

Last Updated: February 20, 2026

1. Introduction

HD Security Camera (hdsecuritycamera.online) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our Website or use our services.

HD Security Camera is an independent third-party technical support service. We are NOT affiliated with any camera manufacturer or brand.

2. Information We Collect

2.1 Information You Provide

We may collect the following information that you voluntarily provide:

  • Name and contact information (phone number, email address)
  • Device information related to your camera system (model, brand)
  • Payment information for service fees
  • Communication records from support interactions

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device type (mobile, desktop, tablet)
  • Cookie data and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and deliver our technical support services
  • To process payments and manage your account
  • To communicate with you about our services
  • To improve our Website and service quality
  • To comply with legal obligations and protect our rights
  • To analyze website traffic and usage patterns
  • To detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services, subject to confidentiality obligations.
  • Legal Requirements: We may disclose information when required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate information
  • Right to request deletion of your personal information
  • Right to opt out of marketing communications
  • Right to restrict or object to certain data processing

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Phone: +1 (888) 858-7599
  • Email: support@hdsecuritycamera.online
  • Website: hdsecuritycamera.online

Disclaimer

HD Security Camera (hdsecuritycamera.online) is an independent third-party technical support service provider. We are NOT affiliated with, endorsed by, or sponsored by any camera manufacturer or brand including but not limited to Arlo, Ring, Nest, Blink, Wyze, Eufy, Reolink, or any other brand. All trademarks, brand names, product names, and logos mentioned on this website are the property of their respective owners. Any use of these names, trademarks, and brands does not imply endorsement or affiliation. Our services are independently provided and we charge for the technical expertise, time, and labor involved in setting up, installing, and configuring your security camera systems. Similar support may be available directly from the device manufacturer at no additional cost or at a different price.